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The latest reports from users having issues in Houston come from postal codes 77002, 77009, 77019, 77052, 77008, 77006, 77081 and 77007.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,611 ratings
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Problems in the last 24 hours in Houston, Texas
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Houston, Harris County, Texas
The most recent Comcast Xfinity outage reports came from the following cities:Houston, Pasadena, Kinwood, Missouri City and Stafford.
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| City | Problem Type | Report Time |
|---|---|---|
 Houston | Internet | |
| Houston | TV | |
| Houston | Total Blackout | |
| Houston | Internet | |
| Houston | Total Blackout | |
| Houston | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Houston, Texas
Latest outage, problems and issue reports in Houston and nearby locations:
- (((WENDY))) (@TXCupCake) reported fromHouston, Texas
I don’t want you to call me again and try to talk me into another @Xfinity product until you improve the signal strength to my current product I have from you. I’m not talking about your service professionals, which are always helpful, I’m talking about cable signal strength.
- Victoria Hernandez (@aggievic14) reported fromHouston, Texas
Hey @Xfinity I tried to set up an account with y’all online and received a message telling me to call. On that call the computer operated system kept telling me sorry as well. I just want internet in my new home. Please help
- Eric Rodriguez (@ericrodr1977) reported fromHouston, Texas
3 years I have with @Xfinity @comcast @comcastcares and never called them for any help with a bill. My 1st time calling and from a scale 1-5, I give them a 1. #worstcustomerexperience #badservice @ATT @ATTCares might be coming over this weekend
- Sav (@Savathunn) reported fromPasadena, Texas
@Xfinity is so bad omg nothing can load ever kms
- Yvette (@LifeDestiny2012) reported fromHouston, Texas
@comcastcares Thanks but already call customer service. They gave me a credit and movies coupon
- absolutrunnr (@absolutrunnr) reported fromHouston, Texas
@comcastcares This is ridiculous. Have been without service all morning. Mssg says to be patient. It's running thin. Mssg says 30 minute wait & btw agent can't help. All I wanted to do was let someone know this is unacceptable. Looks like @Twitter is my only way to communicate.
- Super Dave (@dstuffarg) reported fromHouston, Texas
@Xfinity I'm aware of that but all it says is there is an outage... No update for who knows how many hours now....
- Coach Chris (@CATDADDYTEXAS) reported fromHouston, Texas
@MookTheMistress @Xfinity Damn it on Demand for the channel it come on for the free. That’s weak
- Dennis Devlin (@devlinden) reported fromHouston, Texas
@ComcastCares#mobile_Care please contact me to cancel your abysmal service.
- Vision 4 Productions (@Vision4Pro) reported fromHouston, Texas
My stomach hurt & Xfinity actin slow... 🧐
- Mrs. Becky McCardell (@blaque_becky44) reported fromHouston, Texas
@comcastcares check your DM this billing issue is outrageous and for me to have called 3xs with disconnected line is crazy
- benji 🔸🌐🥑🇺🇸 (@NeoLibBen) reported fromHouston, Texas
Comcast isn’t bad though. I don’t get it
- Bob al-Bourgeois (@BobAlBourgeois) reported fromHouston, Texas
Heard back from the @Xfinity rep that I've been working with: they don't see the contracted tech they sent out put anything in for anyone to come out or refer the issue to anyone else. Hosed and closed. So I wait some more... #AComcastStory#AXfinityStory
- Aaron (@AJTrivs) reported fromHouston, Texas
@TMobile when are you going to get a better cell tower around my residential area so i can finally drop xfinity. Im tired of their sh*t and when my wifi doesnt work... well cell data is all i got but that barely works itself where i live.
- August 6th 👑🦁♌️ (@MrNelson_24) reported fromHouston, Texas
Not when we was working at American support in Daytona! 😂Customer: I done told y’all stop calling my phone I don’t want no damn Xfinity! Us: Well **** you too ***** bye! Lol
- Bob al-Bourgeois (@BobAlBourgeois) reported fromHouston, Texas
I love my @Xfinity 1Gbps service that I pay $100/month for that goes down multiples times a day and that I'm waiting on a second tech visit for just so they can hopefully, finally refer it to a maintenance technician and maybe, perhaps I can get reliable service. Or cancel. 😡
- V (@Classy_Val) reported fromHouston, Texas
@comcastcares I called your customer service department & they said they don’t have any departments to report this kind of issue. I was told to go in person to complain to representative.
- 𝕵𝖔𝖍𝖓𝖓𝖞 ♛ (@johnnysal86) reported fromJacinto City, Texas
Damn Comcast, I was in the middle of a @PlayApex game and it crashed! Outage in my area!!! *******! ****! I had the L Star and I was about to shred someone!!!
- morgan (@morganaalyia13) reported fromHouston, Texas
Euphoria is so ****** good man im upset I can only watch the first episode! **** you xfinity & HBO😭😭😭😭
- Bob al-Bourgeois (@BobAlBourgeois) reported fromHouston, Texas
Heard back from the @Xfinity rep that I've been working with: they don't see the contracted tech they sent out put anything in for anyone to come out or refer the issue to anyone else. Hosed and closed. So I wait some more... #AComcastStory#AXfinityStory
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Jake Woolsey (@jakesgotkeys) reported
@johncanzanobft @BizballMaury @DIRECTV The worst part of all of this (and I’m actually happy about the switch) is I can’t do Directv still because they don’t carry the PAC-12 Network. I’m still dumping comcast- but Directv still isn’t the perfect fit. I’ll have to pay for a secondary streaming service for pac-12
- urmila (@milijo) reported
@comcast I’m trying to increase my upload speeds. Your website doesn’t mention anything about where I can do that. I called customer service and the first thing “it” wants me to do is reset my modem. 😳
- Jagbubba904 (@Jagbubba9041) reported
@E_Dilla You sound like Comcast. It ain't my department. Buckman is jax fl problem that's the deflection. Shyt gets old. Bridges falling apart while we're doing 70 so they throw lights up. Deflection bro.
- jake || TheHeisenShow (@jcbmlna) reported
Comcast really just goes out of their way to consistently be the worst
- Lauren Holland (@LaurenNicole005) reported
So frustrating. Cancelled my @Xfinity account in person about 4 months ago. Got a cancellation letter and everything and yet they keep charging me for service I haven’t had in MONTHS! If they email or call again, I’m going to lose. 🤬🤬🤬
- Adam Heeger (@aheeger) reported
@Xfinity Another two hours and still no updates. Exceptionally frustrating on the transparency to the outage.
- 1% (@_Dinful) reported
@Juugdubz my IP address is being literally held hostage on a website that forces you to pay for it to be removed comcast cant do **** about it
- eznark (@eznark) reported
MLB's bally sports agreement is a total pile of ****. The Reds are no available to anyone who doesn't have comcast. Also, if you have comcast but are trying to stream the game, you have to be on your in-home WiFi. Such a terrible deal for the Reds and their fans.
- lou colagreco (@lockerlou) reported
@comcast @DiscoveryEd It’s time for real class trips again this is crap
- Cassie L (@itsmecassieb) reported fromEpping, New Hampshire
Hey @Xfinity @XfinitySupport I’ve been trying to get my bill paid, but it shows as a credit, but I’m getting calls that it’s overdue? And your system can’t seem to connect me with an agent… #help #CustomerService #xfinity
